FAQ

Got a question? Our FAQ is here to help.

Find answers to the most frequent questions about our collections, delivery, and services here. If your request requires special attention or if you can't find the answer you're looking for, please contact our customer service using this form.

Frequently Asked Questions

Our creations are available in sizes 34 to 46 (French sizing). We recommend taking your measurements (bust, waist, hips) and referring to our size chart. For a perfect fit, a showroom consultation is highly recommended.
Consult our size guide.

For any inquiries, visuals, or collaborations, please contact our dedicated team at: presse@imane-ayissi.com.

To preserve the integrity of the materials (hand-woven silks, natural fibers), we recommend only professional dry cleaning specialized in Haute Couture. Never use direct steam and iron at a low temperature with a pressing cloth.

We are regularly looking for talented individuals who share our values of excellence and creativity. You can view our open positions in the Careers section or send us an unsolicited application highlighting your artisanal expertise.
Visit our dedicated page.

For our Haute Couture and bespoke pieces, we offer a premium service: personalized delivery by specialized courier, high-protection secure packaging, and full insurance included.

We advise storing your garments in a cool, dry place, away from light. Use the breathable cotton garment bags and padded hangers provided with your purchase. Heavily embroidered items should ideally be stored flat.

We offer a tailor-made service to build your wardrobe. This service includes a style analysis and an exclusive selection of pieces adapted to your body shape. Our packages range from the "Discovery" session (3 hours) to the annual "Excellence" subscription.

La Maison organise des événements signature, tels que des défilés privés (6 à 12 invités) ou des Masterclasses Couture. Nos clients "Excellence" bénéficient également d'un accès privilégié aux coulisses de nos ateliers parisiens.
Nous contacter

Yes, the House offers a personalized luxury experience. The process includes an initial consultation, 27 measurement points, and several fittings in our Parisian workshops. Allow 3 to 12 weeks, depending on the complexity of the piece.

Contact us

We ship worldwide.

  • France: Standard (5-7 days) Free / Express (48-72h) €15.
  • Europe: Standard (7-10 days) €15 / Express (3-5 days) €25.
  • International: Standard (10-15 days) / Express (5-7 days).
    Free worldwide shipping for purchases over €1000.